Microsoft Outlook is a widely used email client among professionals and businesses. It offers numerous features that make email management convenient and efficient. However, sometimes you may encounter an issue where Outlook 2016 fails to send emails. This problem can be frustrating and may hinder your productivity. Fortunately, there are several ways to troubleshoot this issue. In this article, we will explore the possible causes of the problem and the steps you can take to fix Outlook 2016 not sending mails.
Table of Contents
How to Fix Outlook 2016 Not Sending Mails?
1. Check Network Connectivity
The first step in troubleshooting Outlook 2016 not sending mails is to check your internet connection. If there is an issue with the network connectivity, Outlook will not be able to send emails. Ensure that your computer is connected to the internet and there are no disruptions in the connection.
2. Check Email Settings
Another possible cause of the problem could be incorrect email settings. Check if the outgoing email settings are correct. To do this, go to File > Account Settings > Account Settings. Select your email account and click on Change. Then, click on More Settings and navigate to the Outgoing Server tab. Ensure that the settings match those provided by your email service provider.
3. Update Outlook to the Latest Version
If Outlook is not updated to the latest version, it may cause issues in sending emails. Ensure that you have the latest version of Outlook installed on your computer. Go to File > Office Account > Update Options and click on Update Now.
4. Repair Outlook Data File
Sometimes, a damaged Outlook data file can cause issues in sending emails. To fix this, you can use the Inbox Repair Tool (SCANPST.EXE). This tool scans the Outlook data file for errors and repairs them. To use this tool, close Outlook and locate the SCANPST.EXE file in the Outlook installation folder. Run the tool and follow the instructions.
5. Disable Firewall or Antivirus Temporarily
Sometimes, the firewall or antivirus installed on your computer may block Outlook from sending emails. Temporarily disable the firewall or antivirus and try sending the email again. If the email is sent successfully, add Outlook as an exception in the firewall or antivirus settings.
Common FAQs:
- Why is Outlook 2016 not sending mails? There could be several reasons for this, including network connectivity issues, incorrect email settings, outdated Outlook version, damaged Outlook data file, or firewall/antivirus blocking emails.
- How can I check if my internet connection is working? Try opening a website on your browser or use a speed testing tool to check your network connectivity.
- How can I update Outlook to the latest version? Go to File > Office Account > Update Options and click on Update Now.
- How can I repair the Outlook data file? Use the Inbox Repair Tool (SCANPST.EXE) to scan and repair the data file.
- Should I keep my firewall or antivirus disabled permanently? No, it is recommended to enable the firewall or antivirus after troubleshooting the issue.
Conclusion:
However, by following the steps outlined in this article, you can easily troubleshoot the problem and get back to sending emails. Remember to check your network connectivity, verify your email settings, update Outlook to the latest version, repair the Outlook data file, and temporarily disable your firewall or antivirus if necessary. By doing so, you can ensure that your email communication remains seamless and efficient.
If you encounter any other issues or have additional questions, check the Microsoft support website or contact their customer support team for assistance. With a little bit of troubleshooting and patience, you can fix Outlook 2016 not sending mails and get back to business as usual.
FAQs:
- Why is Outlook 2016 not sending mails? There could be several reasons for this, including network connectivity issues, incorrect email settings, outdated Outlook version, damaged Outlook data file, or firewall/antivirus blocking emails.
- How can I check if my internet connection is working? Try opening a website on your browser or use a speed testing tool to check your network connectivity.
- How can I update Outlook to the latest version? Go to File > Office Account > Update Options and click on Update Now.
- How can I repair the Outlook data file? Use the Inbox Repair Tool (SCANPST.EXE) to scan and repair the data file.
- Should I keep my firewall or antivirus disabled permanently? No, it is recommended to enable the firewall or antivirus after troubleshooting the issue.
